Queensbay Mall in Bayan Lepas is the largest and longest shopping mall on Penang Island. It opened to the public on 1 December 2006. Queensbay Mall has a gross built up area of 2.5 million sq ft, and a total net lettable area of 1 million sq ft. The 9-storey mall has 5 storeys of shopping space for 500 outlets, and 8 storeys of parking space. The anchor tenant at Queensbay Mall is Jusco, which opened its first Penang outlet here. The Jusco store takes up approximately 25% of the net lettable retail space, or 255,000 sq ft. Another major tenant at Queensbay Mall is the American bookstore chain, Borders, also opening its first outlet in Penang, as well as Guess, Dorothy Perkins, Topshop, among others. Starbucks will have a standalone store on the North Zone and another within Borders in the South Zone. In addition, there's the usual Giordano, Sub, Popular Bookstore, Chicken Rice Shop, GNC and more.
Queensbay Mall takes over from Bayan Bay Megamall, a joint venture between Bayan Bay Development and the Penang Development Corporation. Bayan Bay Megamall stalled in 1998 at the height of the Asian Financial Crisis, when it was already 60% completed. It was revived by CP Mall Sdn Bhd in June 2005, with an obligation to complete it by July 2007. However, CP Mall was able to complete the revived project, and Queensbay Mall opened to customers on 1 December, 2006.